Shipping policy

1. Shipping Timeframes

Each product is handmade to order, ensuring quality and attention to detail. We carefully create your item before shipping, and orders are dispatched within up to 5 business days.

Below is an approximate guide to delivery timeframes after your order has been dispatched:

• ■

  USA (Duties Included): We ship directly to customers in the USA with no additional taxes upon delivery. All duties and taxes are covered by us.
  Delivery: 1 to 4 business days.

• ■

  REST OF THE WORLD (Australia, Europe, Canada, Asia, etc.): We ship globally to most destinations.
  Delivery: 3 to 8 business days.

For inquiries about shipping to specific locations, please contact us at hello@4roam.com.

Please note that these timeframes are estimates, and actual delivery times may vary due to courier delays, public holidays, customs processing, or unforeseen circumstances.

2. Tracking Your Order

Once your handcrafted order is completed and shipped, you will receive an automatic email with your tracking number and a link to track your parcel.

If you did not receive the email:

• ■

  Check your junk or spam folder.

• ■

  If you still cannot find it, contact us at hello@4roam.com, and we will send another copy.

3. Delivery Partners

We use a variety of trusted delivery partners to ensure your order arrives safely and on time. The courier service used depends on your location and order size.

4. Issues with Delivery

If you experience any issues with your delivery, please contact us at hello@4roam.com, and we will work with our delivery partners to resolve the problem as quickly as possible.

5. Changes to Shipping Information

If you need to change your shipping address or have special delivery instructions, contact us as soon as possible after placing your order.