Shipping
1. Shipping Timeframes
Each product is handmade to order, ensuring quality and attention to detail. We carefully create your item before shipping, and orders are dispatched within up to 5 business days.
Below is an approximate guide to delivery timeframes after your order has been dispatched:
AUSTRALIA:
Main cities: 1-5 business days after dispatch
Other territories: 5-14 days after dispatch
INTERNATIONAL SHIPPING:
We ship internationally at a flat rate of 19 USD
Delivery: 5-10 business days after dispatch
📦 For inquiries about shipping to other countries, please contact us at hello@4roam.com.
Please note that these timeframes are estimates, and actual delivery times may vary due to courier delays, public holidays, or unforeseen circumstances.
2. Tracking Your Order
Once your handcrafted order is completed and shipped, you will receive an automatic email with your tracking number and a link to track your parcel.
Didn’t receive the email?
- Check your junk/spam folder.
- Still can’t find it? Contact us at hello@4roam.com, and we’ll send another copy.
3. Delivery Partners
We use a variety of trusted delivery partners to ensure your order arrives safely and on time. The courier service used depends on your location and order size.
4. Issues with Delivery
If you experience any issues with your delivery, please contact us at hello@4roam.com, and we’ll work with our delivery partners to resolve the problem as quickly as possible.
5. Changes to Shipping Information
If you need to change your shipping address or have special delivery instructions, contact us as soon as possible after placing your order.
🚨 Important: Once an order has been dispatched, changes may no longer be possible.
Contact Information
📧 Email: hello@4roam.com